Monday, December 24, 2007

What do you want to watch today?

A week into my new job and I'm beginning to worry...with wonderment no less.

I'm now with the opinion that we Malaysians (Malays more than anyone else) are addicted to tragedy. Other people's tragedy. Why? Because that's all they want to see on telly these days. I'm reading scripts after scripts of these things. Synopsis, story lines, idea pitches and development notes of programmes are filled with tragedy.

Don't get me wrong, I've got nothing against tragedy. Shit happens in this world, I know. But being in the media industry, I think we ought to be a little bit more inspirational than to sell to the masses that 'life sucks, don't bother changing it'. It worries me that 26 million people in this country get to tune in to shows that practically say 'there's no way out, it's been like that for ages, so don't bother'.

If you do drugs, you die. If you steal, you die. If you are forced into prostitution, you die. If you squander millions from the good guys, you die. DIE, DIE and DIE!!! Aiyoh...seems like there's no hope for these buggers. Have we condemned people to typical stereotypes? Is there no chance of a reprise, of turning a new leaf? Have we lost faith?

Hmmm...from the offering on telly these days, it sure seems like we have lost faith. Faith that people can still do good. Faith that there's a way out. Faith that deep in our hearts, there's a human being that wants to do good.

No wonder more people are turning off local programmes and switching on to international channels.

Therein lies my challenge. To change the face of television in this country.

Thursday, December 6, 2007

Friends' Lives

Not too long ago, it was a phone call, an email occasionally or meeting up for dinner or afternoon tea on the weekends. That was how friends kept in touch, amidst a full and busy week of family, work and miscellaneous drama everywhere.

Yet, the age of technology gave people another outlet to this mundane, almost archaic venture of keeping in touch. It's called a blog! Everyone's got one (well, almost).

Yesterday I was called (cos' I'm the Helpdesk to my friends) to solve another problem. Someone wants to set up her blog to get paid but dunno what an RSS feed was. XML? What kind of shit is that?! How come the lines don't appear to be the way I want it?.....and it goes on...

What was interesting was this is a friend who's not the best-est of friend with technology but guess what...she's managed to setup a pretty impressive blog on her own. Kudos Drama should be proud. I'm sure you'll offer us mere mortals a glimpse of your life with the kids that's filled with giggles and raised eyebrows!

Even my Pathfinder buddy (the one that's Chinese but speaks Malay to each other like we're Malays! Yes, it's you Jeffrey Tan!) has got his very own...

So now that everyone's got a story to tell and the space to tell them to the world, I am looking forward to interesting tales from beyond the ones and zeros of cyberspace.

I wonder what tomorrow will bring to Drama Mama...(fingers crossed)

International Helpdesk...hello?

When you buy a product, it usually comes with a warranty...and a Customer Care phone number to call in case the unimaginable ever happens to your purchases. But what do you do when the warranty runs out? You of course call on one of your more savvy friends...and assign them as your Helpdesk...for life! And that's where my story begins...'Good Morning! I'm Chee Yeong and I'll be your Helpdesk for life. How may I help you today?'

The occasional I-Can't-Log-In problem, My-Car-Makes-A-Funny-Sound problem, What's-The-Name-Of-That-Song questions and Do-You-Think-Black-Is- The-New-White opinions was the usual challenges I have to deal with. And it's all local of course...until recently.

Someone decided to make a long distance call (from Macau!) while on holiday with the family to seek the Helpdesk!! I guess overnight, I was elevated to the status of International Helpdesk....
'wherever you are in the world, whenever the time you decide to call. Always glad to be serving you.'

Wow...that's peace of mind. If only big companies dish out such outstanding service to their customers. I know one company would not dare to even think of doing this...Microsoft. Their lines will be off the hook crazy.

(This article is written on a Mac...and proud of it!)